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Management Science & Engineering

Hatim Rahman

Understanding Social Dynamics in the ‘Gig’ Economy
2015 CSS Fellowship

The online labor market is a new economic labor system where people work as contractors using online platforms like ODesk, Amazon Mechanical Turk, and TaskRabbit to connect to potential employers. This project analyzes the problems that occur in a system where many of the employers have little to no experience in designing, defining, and managing work, and there is little oversight of the contractors in terms of qualifications and commitment they have to working on projects.